I am compelled to share my deeply disappointing experience with White Eden Weddings, a wedding planning company we hired in September 2021 for our July 2022 wedding. While their marketing prowess and appearances in famous magazines such as Brides initially intrigued us, our journey with them turned into a nightmare we never anticipated. Right from the start, we encountered numerous issues. Communication was consistently delayed and inadequate, leaving us feeling neglected and unheard. Our vision and desires seemed to fall on deaf ears, as they continuously presented us with recycled ideas that they had implemented for other couples. It became evident that our preferences were inconsequential to them, and their primary focus was pushing their own vendors and personal agenda. Months passed, and we found ourselves caught in a never-ending cycle of frustration. The lack of attention to detail and disregard for our wishes forced us to make the difficult decision of terminating our contract with White Eden Weddings. We simply could not bear the thought of entrusting our special day to a company that failed to understand and respect our unique needs. Although White Eden Weddings acknowledged their shortcomings and admitted to not delivering their best, we were disheartened by their decision to retain our 5000 euros deposit. It is essential for prospective clients to be aware of this unfair business practice, where they withhold a substantial amount of money even when the services provided were far from satisfactory. One of the most alarming aspects of our experience was the inaccuracy of the budget initially provided by White Eden Weddings. Their estimates were misleading, and we consistently found ourselves exceeding the budget due to unexpected expenses and last-minute changes. This lack of transparency left us feeling deceived and added unnecessary stress to the already demanding wedding planning process. I write this review with a heavy heart, but I believe it is crucial for others to be aware of our unfortunate encounter with White Eden Weddings. While their impressive marketing campaigns may captivate you, our firsthand experience demonstrates that they are unable to live up to their promises. If you seek a wedding planning service that genuinely listens to your needs and strives to create a personalized experience, I implore you to explore other options and conduct thorough research before making a decision. Your wedding day is a momentous occasion deserving of a planner who prioritizes your happiness and transforms your dreams into reality. Unfortunately, White Eden Weddings failed to meet these expectations, leaving us deeply disillusioned and burdened. Exercise caution, seek referrals, and carefully review feedback from previous clients when selecting a destination planner. Do not fall into the same trap we did.